Glenys Bristow

Senior Specialist, Therapeutic Residential Care

Glenys is our Senior Specialist, Therapeutic Residential Care where she advocates to ensure the needs of young people and residential workers are front and centre of what we do.

Glenys has spent 35 years in therapeutic residential care as a care worker, manager, trainer, and organisational consultant.

In 2003, Glenys was awarded the Robin Clark Award and later the Residential Care Learning & Development Strategy (RCLDS) Leadership Award in Residential Care for demonstrating achievement and innovation having a significant impact on residential care systems and outcomes for children and young people.

Glenys is passionate about providing relevant and up-to-date industry-informed training and caring for the workers who care for the young people. Glenys recently completed her Doctor of Education researching what makes a good residential worker – Artistry Fact or Fiction?

Glenys lives on lands of the Wurrundjeri Woi Wurrung People of the Kulin Nation with her family, and two dogs that can sometimes be heard snoring in the background of online meetings.

Articles written by

Glenys Bristow

Q&A with the trainer: Behaviours that challenge
Q&A with the trainer: Behaviours that challenge
One of our most frequent requests at the CETC is for more training on how to respond to the behaviours of young people in out-of-home...
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The most difficult thing about residential care work
The most difficult thing about residential care work
The most difficult aspect of working in residential care is not managing the behavioural challenges of the children and young people, the demanding shifts, or...
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Hard vs soft skills: which are more important in residential care work?
Hard vs soft skills: which are more important in residential care work?
Not everyone is suited to being a therapeutic residential worker. Working in therapeutic care requires special skills and qualities, some that can be taught or...
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How are restrictive practices interpreted in therapeutic residential care?
How are restrictive practices interpreted in therapeutic residential care?
This blog article was written by Glenys Bristow,  Senior Specialist, Therapeutic Residential Care, CETC. Restrictive practice in therapeutic care The Royal Commision into Violence, Abuse...
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Book Review: The Brightness of Stars, Stories from Care Experienced Adults to Inspire Change
Book Review: The Brightness of Stars, Stories from Care Experienced Adults to Inspire Change
Care Home Flickering’s                                                                                                                                                      SearchingFor unconditional love,Away from horrorsOf night time wanderings;Boys and girls lookingfor comfort inall the wrong places.Pushing,Fighting a slow death,One mosaic piece at aTime,...
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Blocked care: ‘You’re not alone; it’s a brain thing.’
Blocked care: ‘You’re not alone; it’s a brain thing.’
“No one knows what it is like to care for a child in trauma until they have cared for a child in trauma,” said Noel...
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Do ‘no touch’ policies in residential care keep workers and children safe? It’s not that simple
Do ‘no touch’ policies in residential care keep workers and children safe? It’s not that simple
Lyn was 16 and had grown up in foster and residential care. Lyn was interviewed about her experience and views about out of home care....
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Responding to behaviours that challenge – practice guide
Responding to behaviours that challenge – practice guide
Much has been written about understanding and managing the challenging pain-based behaviours of children and young people who have experienced trauma and live in therapeutic...
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Creating a balance between empowerment and limit setting in therapeutic care – Practice guide
Creating a balance between empowerment and limit setting in therapeutic care – Practice guide
This guide has been developed to support Therapeutic Care carers and staff to navigate the critical balance between empowering children and young people and setting...
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Pulse check survey
Pulse check survey
The ITC Pulse Check Survey and Outcome Report provides a point-in-time reflection on the experiences of the reform process by ITC agency staff. To this...
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Client mix and client matching in therapeutic care – Practice guide
Client mix and client matching in therapeutic care – Practice guide
Client mix and the process of client matching is one of the 10 Essential Elements underpinning the Intensive Therapeutic Care (ITC) system in New South...
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Changing your practice to being trauma informed in therapeutic residential care
Changing your practice to being trauma informed in therapeutic residential care
Whilst the following Arabian proverb takes a bit to get your head around it leads rather nicely into this blog and our brief introduction on...
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Behaviours that challenge: What has happened to you?
Behaviours that challenge: What has happened to you?
Children and young people living in Therapeutic Residential Care in Australia often present with a range of behaviours that challenge us. The complexity and difficulty...
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What makes a good therapeutic residential care worker? Practice guide
What makes a good therapeutic residential care worker? Practice guide
Trained staff and consistent rostering are essential elements of therapeutic residential care. The purpose of this guide is to consider more broadly what makes an...
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Therapeutic residential workers? Who are we?
Therapeutic residential workers? Who are we?
This blog is to introduce my recent research with therapeutic residential workers. Further blogs and practice guides relating to finding, keeping, acknowledging and celebrating the...
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