The Intensive Therapeutic Care dance

Jul 2020

Written by Noel Macnamara

Therapeutic residential work can be conceptualised as a dance. It works best when therapeutic workers display therapeutic presence, are in sync with the young person, can making meaning of the young person’s behaviour and responses and work in a climate that supports therapeutic care.

At its best, therapeutic residential work is a process of synchronised human interaction that is like an improvised dance. Research involving adolescents with multiple and complex needs has found that young people place a very strong value on having quality relationships with workers (Russell & Evans, 2009).

It can be conceptualised as a dance because the young person is not simply a passive partner in this developing relationship. Rather, as the therapeutic residential worker learns to respond to the young person’s emotional and physical needs, the young person finds that they become increasingly open to engagement and can join in the therapeutic steps with the worker/service.

At the beginning of each shift therapeutic residential workers plan the general direction for the day (choreography) but as they move through the shift they are agile and improvise with sensitivity to a multitude of factors that influence the nature, rhythm and outcomes of their interactions with the young people in their care. Like dancers, competent therapeutic residential workers study, practice, and develop the knowledge, skills and attitudes that allow them to be effective and responsive. These workers use their intuition and knowledge of when and how to synchronise (intervene or not intervene, move close or further apart, raise or lower their voices, and increase or slow the pace: physically and emotionally). They accept and incorporate feedback from coaches or supervisors

As they interact (dance), they change the young person’s stories. The stories we tell ourselves and others profoundly affect our experience of the past and present and constrain our expectations about, and capacities to shape our future. A moment of connection or struggle becomes incorporated into an evolving narrative and might be recalled with affection or as a significant moment that shapes the way a young person experiences an event in the future. The goal of a therapeutic residential unit is to create as many moments of connection and empowerment as possible across the day, week and placement.

Struggle and conflict are instrumental parts of the process. Competent therapeutic residential workers learn from their mistakes and constantly seek moments of success and resolution, moments when they are with young people, learning and growing together. As they dance, they move in and out of sync with young people, connections become ruptured, however, they continue trying to create moments when they are connected, discovering, and empowered.

What’s in a game?

Every therapeutic encounter encompasses an exchange of information, emotions and impressions. In other words, a therapeutic opportunity.

Let’s have a look at how this therapeutic dance works.

Background

John is 14 years old. He has been in ITC for 3 months. John’s father was very violent towards his mother. She left the family home and disappeared when John was 8 years old. She made no contact with John after she left home. John was left in the care of his father.

John’s father was cruel, sarcastic, demeaning and dismissive. He regularly punished John for failing to meet his high standards. John could never please his father. John regularly had bruises, including strap marks.

John’s school informed child protection. John was interviewed and told the child protection workers that his father regularly hit him. John had many old injuries. When child protection visited John’s father, he refused to engage with them and told them to take John into care if they wanted to.

John did not want to go into foster care. He was placed in an ITC.

Table Tennis

John asks Vincent (therapeutic residential worker) to play table tennis (Vincent recognises that John wants to connect. He thinks that John may want to talk about things).

They go to a room at the back of the ITC unit. It is slightly too small for the table tennis table, but it is the best they have got. The game starts.

John hits a backhand and it catches the very edge of the table. “Twenty -one, I win,” he says.

“You need two points clear,” the Vincent says.

“Bull shit” John replies.

“No, it’s not, that’s the rules,” Vincent says.

John grabs the table tennis ball out of Vincent’s hand, and while Vincent is not looking smashes a serve.

John says: “There asshole, now it’s a win!”

The worker replies: “Watch your language.”

They continue to play, the score going back and forth. Vincent takes the lead. John

Glares at Vincent. Vincent is disconnected and is only thinking about winning. Vincent plays a reverse spin backhand serve. John cannot even reach it. John says: “Fuck you!” and he throws the bat against the wall, walks out of the front door, and slams it behind him (John could not afford to lose. His prior life experiences were filled with failure and rejection). Vincent follows John.

John sees Vincent and runs down the hill behind the ITC unit toward the railroad tracks. Then Vincent catches up in the woods before the tracks.

They sit down, look at the tracks, and take a few breaths.

“Why did you get so upset?” Vincent asks.

John says: “You always have to win.”

Vincent reflects on John’s comment (did I need to win?).

John says: “Don’t you?”

Vincent replies: “I’m not sure. I guess I do . . . but I just can’t let you win, can I?”

John says: “That’s just your excuse”.

Vincent reflects some more and then says: “I think you’re right (repairing the rupture that the incident had caused between him and John). I didn’t think about it before. When I am playing with my mates, we never let each other win and maybe I brought that game with me” (Vincent is being authentic with John in sharing a part of his life outside the ITC unit).

They get up, walk back together and resume their game. Vincent pulls back his game. John takes the lead, then suddenly slams the ball against the wall again and shouts, “Don’t let me win!” (John could not afford to lose but also, he could not bear to be allowed to win).

In supervision Vincent, the residential worker was able to reflect on this encounter with John to see that John was always dealing with the impact of trauma and that competitive encounters brought to the surface John’s experiences with his abusive father. The worker resolved to move away from competitive sports with John and develop his relationship with him through other activities that John enjoys.

Four themes emerge in the building of a therapeutic alliance with young people in residential care:

  1. therapeutic presence,
  2. synchronising,
  3. meaning-making, and
  4. atmosphere.

1. Therapeutic Presence

Geller (2017) posits that therapeutic presence involves:

Therapeutic presence involves…being fully in the moment on several concurrently occurring dimensions, including physical, emotional, cognitive, and relational

Geller (2017)

A workers’ presence provides an invitation to the young person to feel met, understood, and safe and allows for a feeling of calm, openness, and engagement in effective therapeutic work.

Reflection

However, as we saw with Vincent and John, presence comes and goes. In accepting John’s invitation to play the game, Vincent was focused on John and his need for one-on-one time, and then he was consumed with his own feelings of winning and losing the game and how that made him look. When Vincent followed John down to the railway tracks, he regained therapeutic presence and actively sought to repair the rupture that John experienced in their relationship.

2. Synchronising

Synchronising with others is fun. We seek it out when going to the gym, attending a dance class or singing in a choir. Moreover, synchronising seemingly diffuses through the body. Rather than being restricted to overt motor acts like singing, tapping or dancing, it occurs at multiple levels. It can be seen in the coupling of cardiac activity between a mother and her unborn child (Feldman, 2007), in concurrent changes in pupil size between parents and their infants (Fawcett et al., 2017) or in the alignment of oscillations in neuronal polarisation between two individuals talking to each other (Perez, et al, 2017).

Reflection

We could see how John and the worker moved in and out of sync through-out their encounter. All residential workers will recognise the impact of being in and out of sync with young people in the residential space.

3. Meaning-Making

When a young person and a therapeutic residential worker encounter one another in the process of therapeutic care, both go through a process of making meaning of that encounter. Each creates both the specific context and the meaning they experience in that encounter. Thus, the process of therapeutic care is, to a great extent, the process of making meaning.

Meaning-making affects all aspects of the helping process. By attending to meaning-making throughout the process of therapeutic care, the therapeutic residential worker enters an ‘expanded world of therapeutic opportunity’ (Polster, 1987, p. 97).

It is not enough for the therapeutic residential worker to understand only his own process of meaning-making, for without understanding the meaning-making process of the young person, the worker may fail to understand the actions of that young person as he or she reacts to the worker’s actions. The young person and the therapeutic residential worker engage in a mutual process of meaning-making in the act of care, each responding to how they make sense of the actions of the other.

Reflection

John’s experience of the table tennis game was reinforcing of his sense of failure and rejection and Vincent’s need to win as a reflection of an abusive father. Vincent’s experience of the table tennis game was a competition and he needed to display his prowess as a table tennis player. Each had their own meaning. This resulted in the rupture in their relationship.

Attending to the process of meaning-making, allows therapeutic residential staff to act in an intentional manner, and to interpret the actions of the young people in a personal, as well as professional context. To fail to attend to the meaning-making process is to fail in the intention to be helpful.

4. Atmosphere

Abuse, violence and trauma commonly happen within a wider context of neglect, where the environment the child or young person lives within often reflect a lack of understanding or indifference to their needs. These homes are often uncared for, unstimulating, chaotic, and unsafe. Therapeutic residential units are designed not to recreate these environments as it exacerbates the problems faced by traumatised young people, and actively works against the concepts of healing and recovery.

The climate of the environment where young people live is extremely important to their psychological wellbeing must be designed to promote a sense of safety, belonging, healing and care.

Therapeutic residential workers are sensitive to the surroundings: the sights, sounds, places, and spaces that detract from or enhance engagement with young people. Lights are dimmed or brightened, a TV turned up or down, posters or paint put on the walls, voices raised or lowered, and smiles or hard stares used to convey feelings. The mood is a major factor. A sad or happy face or attitude can dampen or lift the atmosphere around most activities and interactions.

Reflection

The small room with no windows is just right at first but then it becomes too confining and John bursts out. The outdoors becomes a space that seems right at the time for John and Vincent to talk and be together.

Conclusion: An Emotional Dance

One way to think about therapeutic residential work is as an emotional dance during which therapeutic residential workers strive to be present, in sync with the young person’s rhythms for trusting and recovering and make meaning in a climate that supports their interactions.

These themes provide a helpful framework for reflection.

Noel MacNamara
Senior Advisor, Centre for Excellence in Therapeutic Care

References

Geller, S. M. (2013). Therapeutic Presence: An Essential Way of Being. In Cooper, M., Schmid, P. F., O’Hara, M., & Bohart, A. C. (Eds.). The Handbook of Person-Centred Psychotherapy and Counselling (2nd ed.), pp. 209-222. Basingstoke: Palgrave.

Polster, E. (1987). Every person’s life is worth a novel. New York: W.W. Norton.

Russell, S., & Evans, E. (2009). Looking beyond

You may be interested in: Relationship Residential care

Creating positive social climates and home-like environments in therapeutic care - Practice guide
Creating positive social climates and home-like environments in therapeutic care - Practice guide
This guide has been developed to support the implementation of Essential Element: Physical Environments from the Ten Essential Elements of Therapeutic Care. It explores how to create therapeutic care contexts...
Read more
Reflective practice: enhancing practice in therapeutic care - Practice guide
Reflective practice: enhancing practice in therapeutic care - Practice guide
Reflective Practice is one of the 10 Essential Elements of Intensive Therapeutic Care. This guide has been developed to support Therapeutic Specialists to engage staff in critical Reflective Practice -...
Read more
Putting theory into practice
Putting theory into practice
Sometimes you might wonder why you need to learn about theory. I have heard people say:   Residential work with young people is often conducted amidst high anxiety, uncertainty and...
Read more
Relationship-based care is key to recovery and change
Relationship-based care is key to recovery and change
For recovery and healing to occur in therapeutic residential care, there must be synergy or “congruence” between residential workers, the organisational culture and all other stakeholders in meeting the needs...
Read more
What does stability in residential care mean? Part I
What does stability in residential care mean? Part I
After four years working in residential care, both on the floor and as a clinician, I wanted to better understand what stability really means for young people in residential care?...
Read more
Stability in residential Care: Part II
Stability in residential Care: Part II
Sarah is 14 and has been in placement for 18 months. She lives in a residential house with two boys and one girl. The boys display aggressive behaviours and are...
Read more
8 ways to support young people in residential care during COVID-19
8 ways to support young people in residential care during COVID-19
How do we keep to the therapeutic care principles of safety, consistency, predictability, and routine in a world that feels like it has turned upside down overnight? It’s near impossible!...
Read more
How do we create excellence in Intensive Therapeutic residential care practice?
How do we create excellence in Intensive Therapeutic residential care practice?
What creates high quality therapeutic residential care? This is the question often asked of agencies, of staff, of policy makers and of the young people themselves. There is no simple...
Read more
Cultivating curiosity in Therapeutic residential care
Cultivating curiosity in Therapeutic residential care
Curiosity is something that has excited me my whole life. I am sure a lot of you share my fascination and enthusiasm for curiosity. There seems to be wide support...
Read more
Therapeutic residential workers? Who are we?
Therapeutic residential workers? Who are we?
This blog is to introduce my recent research with therapeutic residential workers. Further blogs and practice guides relating to finding, keeping, acknowledging and celebrating the best person for the job...
Read more
10 ways to enable young people's participation in therapeutic residential care
10 ways to enable young people's participation in therapeutic residential care
In this blog, I’m keen to offer practitioners in therapeutic residential care some ideas about how to involve young people in decisions that affect their lives. Many young people in...
Read more
Understanding and supporting young people who self-harm in residential care
Understanding and supporting young people who self-harm in residential care
Some of the young people we care for in the ITC programs deal with emotional distress and pain by hurting themselves physically. Young people hurting themselves is distressing to them...
Read more
What are the needs of Aboriginal and Torres Strait Islander children and young people in care? Research brief
What are the needs of Aboriginal and Torres Strait Islander children and young people in care? Research brief
Indigenous children and young people face unique challenges in the child welfare system. The dimensions of this problem are complex and multifaceted. Providing culturally safe and traumainformed therapeutic care to...
Read more
The healing power of friendship
The healing power of friendship
Can the friendships and connections that can develop in Intensive Residential Care be nurtured and grown rather than feared? I would like you to take a moment to think back...
Read more
‘Tis the Season to be Jolly’ – but not for everyone
‘Tis the Season to be Jolly’ – but not for everyone
It’s all too easy to get wrapped up in the fun and happiness of Christmas and forget that, for others, the season isn’t necessarily a joyful one. For some the...
Read more
The 10 essential elements of Intensive Therapeutic Care NSW - Practice guide
The 10 essential elements of Intensive Therapeutic Care NSW - Practice guide
This guide has been developed to describe the 10 Essential Elements that form the basis for Intensive Therapeutic Care (ITC) service provision in NSW. The 10 Essential Elements have been...
Read more
What makes a good therapeutic residential care worker? Practice guide
What makes a good therapeutic residential care worker? Practice guide
Trained staff and consistent rostering are essential elements of therapeutic residential care. The purpose of this guide is to consider more broadly what makes an excellent therapeutic residential care worker...
Read more
How do you prepare for the transitioning of young people into an Intensive Therapeutic Care house? Part 2
How do you prepare for the transitioning of young people into an Intensive Therapeutic Care house? Part 2
In the first part of the Blog, we explored limit and expectation setting, maintaining a state of occupancy and the planning process for a successful transition. In part two of...
Read more
How do you prepare for the transitioning of young people into an Intensive Therapeutic Care house? Part 1
How do you prepare for the transitioning of young people into an Intensive Therapeutic Care house? Part 1
This is a two-part blog and will focus on the transition of young people into an Intensive Therapeutic Care house; however, most of the content is transferrable to other placement...
Read more
Changing your practice to being trauma informed in therapeutic residential care
Changing your practice to being trauma informed in therapeutic residential care
Whilst the following Arabian proverb takes a bit to get your head around it leads rather nicely into this blog and our brief introduction on the relevance of the conscious...
Read more
How to thrive in lock down, lean into what works in therapeutic care
How to thrive in lock down, lean into what works in therapeutic care
Lockdown means we lose touch with many things: friends, family, freedom. For young people, therapeutic youth workers and other staff in Intensive Therapeutic Care, however, it also offers an opportunity...
Read more
Trauma-informed relationship-based recovery reflection tool - Practice tool
Trauma-informed relationship-based recovery reflection tool - Practice tool
Children and young people need adults who can co-regulate with them and teach them about feelings and their inner world. This Trauma Informed Relationship-Based Recovery Reflection tool can be used...
Read more
The therapeutic power of laughter
The therapeutic power of laughter
"The human race has only one really effective weapon and that is laughter." Mark Twain We all like to laugh. It makes us feel good. Among humans, laughter begins as...
Read more
Client mix and client matching in therapeutic care - Practice guide
Client mix and client matching in therapeutic care - Practice guide
Client mix and the process of client matching is one of the 10 Essential Elements underpinning the Intensive Therapeutic Care (ITC) system in New South Wales. This guide has been...
Read more
Trauma-informed care - Research brief
Trauma-informed care - Research brief
This research briefing aims to define and clarify what trauma, complex trauma and trauma informed care are. Extensive literature has now surmised that exposure to adverse experiences such as child...
Read more
Trauma-informed relationship based recovery reflection tool
Trauma-informed relationship based recovery reflection tool
“Childhood trauma has the potential to interrupt the normal physical, physiological, emotional, mental and intellectual development, of children and can have wide-ranging, and often life-long implications for their health and...
Read more
Q&A with the trainer: Harmful sexual behaviour
Q&A with the trainer: Harmful sexual behaviour
Working with young people who engage in harmful sexual behaviour is complex and challenging. Cyra Fernandes and Dan Howell have spent over a 1000 hours in the past year helping carers and professionals...
Read more
Strengthening connections & relationships project
Strengthening connections & relationships project
What is this research about? Young people in residential care face major challenges that can prevent them from forming healthy relationships and a strong personal identity, which are critical building...
Read more
Come on it’s only a game
Come on it’s only a game
Many of you will have experienced something like the following… A residential worker is observing two young people playing table tennis in the rear yard of the residential unit. One...
Read more
Creating a balance between empowerment and limit setting in therapeutic care - Practice guide
Creating a balance between empowerment and limit setting in therapeutic care - Practice guide
This guide has been developed to support Therapeutic Care carers and staff to navigate the critical balance between empowering children and young people and setting limits. One of the most...
Read more
Do ‘no touch’ policies in residential care keep workers and children safe? It’s not that simple
Do ‘no touch’ policies in residential care keep workers and children safe? It’s not that simple
Lyn was 16 and had grown up in foster and residential care. Lyn was interviewed about her experience and views about out of home care. She was extremely positive about...
Read more
What Was I Thinking? Handling the Amygdala Hijack
What Was I Thinking? Handling the Amygdala Hijack
Remember that time when you put the child you care for back to bed for the fourth time? Your thoughts suggested a level of desperation and wishful thinking, hoping that...
Read more
Christmas in residential care: It doesn’t need to be the most wonderful time of the year
Christmas in residential care: It doesn’t need to be the most wonderful time of the year
Christmas is a time of joy and celebration for many Australians, but it can also bring pressure and unrealistic expectations. The shops are decorated, Christmas songs are everywhere, and cheesy...
Read more
Living with the Fast and the Furious
Living with the Fast and the Furious
You have opened your homes and your hearts to children who are unable to live with their parents. You want to help them access a better life. To feel safe,...
Read more
How are restrictive practices interpreted in therapeutic residential care?
How are restrictive practices interpreted in therapeutic residential care?
This blog article was written by Glenys Bristow,  Senior Specialist, Therapeutic Residential Care, CETC. Restrictive practice in therapeutic care The Royal Commision into Violence, Abuse and Exploitation of People with...
Read more
The most difficult thing about residential care work
The most difficult thing about residential care work
The most difficult aspect of working in residential care is not managing the behavioural challenges of the children and young people, the demanding shifts, or the lack of resources. Rather,...
Read more
Research Update: Understanding Relationships in Therapeutic Residential Care
Research Update: Understanding Relationships in Therapeutic Residential Care
The Centre for Excellence in Therapeutic Care (CETC) is engaged in ongoing research to understand how positive, trusting relationships and social connections can be fostered for young people in Therapeutic...
Read more
Meet the CareSouth team
Meet the CareSouth team
CareSouth was recently awarded the Outstanding Therapeutic Residential Care Team Award at Youth Action NSW's Youth Work Awards. The CETC proposed the new Outstanding Therapeutic Residential Care Team award category...
Read more
Christmas time when glad tidings of joy should abound, and love be with us all
Christmas time when glad tidings of joy should abound, and love be with us all
Christmas, for many, is an exciting time of year. However, for some children and young people, particularly those who have experienced attachment difficulties, trauma and/or adverse childhood events, Christmas can...
Read more
What is neuroaffirming practice and how can it help young people in out-of-home care?
What is neuroaffirming practice and how can it help young people in out-of-home care?
The 2nd of April is World Autism Awareness Day, celebrating and promoting understanding and inclusiveness of people on the autism spectrum. In out-of-home care, neurodiversity is a highly prevalent and...
Read more