Annual Report 2020

A message from our director

I am pleased to be able to present our annual report that reflects the year January-December 2020. It goes without saying that 2020 presented significant and unprecedented challenges for Therapeutic Care providers as well as our Centre for Excellence in Therapeutic Care (CETC) due to the pandemic.

Intensive Therapeutic Care (ITC) providers in NSW faced the challenge of implementing a major reform whilst continuing to provide quality care for young people. COVID-19 disrupted organisational systems and processes and impacted workers and young people in a multitude of ways. For some, this period of slowing down opened unique windows for therapeutic healing in partnership with young people.

In response, the CETC pivoted to adapt to the evolving needs of providers throughout the year. We grew our digital learning strategy to offer virtual professional development sessions, including webinars, videos, virtual classrooms and integrated online learning courses tailored to the specific implementation needs of the intensive therapeutic care system.

We actively built on and strengthened our working relationships with ITC providers to understand their needs and support their work. We witnessed a growing sense of community and shared understanding about the nature of this challenging and rewarding work amongst Therapeutic Specialists, direct care workers and beyond.

We consolidated our reputation as a trusted ‘go to’ source of high quality resources and training on therapeutic care. We extended our reach beyond NSW ITC into all Australian states and territories.  We partnered with young people with lived experience, practitioners, national and international leaders to bring the sector the most up to date synthesis of knowledge about effective approaches to understanding complex trauma and therapeutic care. We built on sector knowledge about culturally strong approaches to care and strengthened capacity to address diversity and inclusivity within the care environment.

It has been a busy and rewarding year. Thank you to the amazing team at the CETC for their hard work and commitment. In partnership with young people, practitioners, agencies and governments, we continued to make steady progress towards realising better outcomes for children and young people with complex needs living in out of home care.

I also take this opportunity to recognise the immense effort of our ITC community in showing up and staying open to learning, knowledge and collaboration during an extraordinary year.

Janise Mitchell

Director, Centre for Excellence in Therapeutic Care and Deputy CEO of the Australian Childhood Foundation

Annual Report

Our Impact

The CETC saw a steady increase in therapeutic care worker engagement across Australia in 2020. Read the full report to learn more about how we expanded our reach, impact and supported the use of of knowledge in therapeutic care with young people.

Read Now

What therapeutic care workers are saying